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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Sep 26, 2022 10:48:27 AM
Retail, Christmas Season and Omnichannel Strategy

The end of the year holidays are times that brings with them a big boost in consumption, and as a consequence of this, most retail companies prepare offers,...

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Aug 19, 2022 4:43:43 PM
Spark the interest of your prospects in follow-up mailings

When sending an email to offer your products or services, it is crucial to have concrete and effective communication.

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Aug 11, 2022 4:03:47 PM
Apple, innovation and example in user experience!

Part of the new era of technology is digitization, and in such a competitive market, whoever does not want to adapt to change runs a significant risk. 

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Aug 4, 2022 4:16:57 PM
Importance of Content Marketing in the Retail Industry
When we talk about content, directing, and sending information to our customers, we have to think that currently, what audiences are interested in is content that...
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Jul 13, 2022 9:56:33 AM
Effective contract negotiation

The day-to-day is based on doing business, selling, and closing contracts that help the company's growth and professionally. Negotiating an agreement is not just a...

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Jul 8, 2022 11:47:26 AM
Marketo Engage leader in the Gartner 2020 Quadrant Lead Management

In today's world, users do not buy the same way as they did 10 or 15 years ago. Nowadays, the concept of "Customer Experience" is frequently heard, how to improve...

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Jul 4, 2022 10:11:38 AM
Cold Prospecting: 6 Mistakes made when making a call

Years ago, the way used by the prospecting managers of the companies was the phone call, a completely effective way to contact the person of interest and be able to...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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