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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 16, 2020 9:05:30 AM
Strategic Perspective of the B2B Model

It is clear that a great challenge for companies is how to update their commercial especially in the times we live today.

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Sep 28, 2020 9:44:33 AM
How to improve my current cost structure in business management

The costs are the expenses incurred for the manufacture of a product or costs to provide a service, the great challenge facing companies is how to decrease so that...

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Sep 10, 2020 3:19:43 PM
Digital Capabilities Improve Sales Team Productivity

The capacities of the sales team are finite by time and availability, in principle a person can be available an average of 8/6, which limits their productivity,...

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Sep 4, 2020 11:00:00 AM
Key eCommerce to improve customer satisfaction and retention

Implementing a new sales model through a B2B eCommerce platform presents many opportunities to increase sales and better retain customers. Why? From a customer...

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Mar 24, 2020 11:35:38 AM
How to carry out the digital transformation in a hotel

Carrying out the Digital Transformation in a Hotel is a great challenge because it implicates the adoption of new technologies in the different areas of the...

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Mar 24, 2020 9:37:29 AM
How can digital transformation help me optimize my hotel management?

After working more than 14 years in the hospitality industry today I can say that one of the great challenges hotels are facing, is how to exploit technology to...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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