Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service, especially in the B2B...
At the current conjuncture, companies that are reluctant to integrate e-commerce as a part of their sales channels are harming themselves.
Given the situation currently facing the entire productive sector, but particularly the hotel industry worldwide, it is necessary to carry out the digital...
A few days ago I wrote a blog about the importance of Marketing and Sales, today in the midst of this difficult situation the entire private sector is facing I...
B2B is the acronym for "business to business", which refers to the business model in which transactions of goods occur between two companies, therefore, it relates...
It is clear that the considerations of migrating to an eCommerce model are many and it can be difficult to easily visualize the value of this and the benefits it...
It is clear that a great challenge for companies is how to update their commercial especially in the times we live today.
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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