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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Email Templates in Magento

2 min read

Email Templates in Magento

Sending personalized and professional emails is crucial for maintaining a good relationship with customers and fostering brand loyalty.

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How to create a catalog price rule in Adobe Commerce.

2 min read

How to create a catalog price rule in Adobe Commerce.

Price rules are tools that come incorporated in Adobe Commerce, which will allow store administrators to offer special prices to all their customers.

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Optimizing the customer experience with HubSpot

5 min read

Optimizing the customer experience with HubSpot

Did you know that 86% of consumers would be willing to pay more for an exceptional customer experience?

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Disney is killing its customers' experience

7 min read

Disney is killing its customer’s experience

The essence of the Disney experience: Walt Disney, a name synonymous with magic, imagination, and unparalleled customer experience. It all began in a...

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Use case: Challenges in manufacturing industry processes

3 min read

Use case: Challenges in manufacturing industry processes

The manufacturing industry constantly faces challenges in its production processes that can affect efficiency, quality, and profitability.

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Step-by-step guide to add a coupon to your store in Adobe Commerce

2 min read

Step-by-step guide to add a coupon to your store in Adobe Commerce

If you own an online store, you already know how important it is to attract and keep loyal customers. Coupons are a powerful tool for achieving both...

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How to measure customer experience? Tools, platforms and metrics

3 min read

How to measure customer experience? Tools, platforms and metrics

Have you ever considered the impact of customer experience measurement on your business sales?

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Online personalization and its impact on sales automation

4 min read

Online personalization and its impact on sales automation

Online personalization has become a popular strategy for companies seeking to enhance the customer experience, increase engagement, and ultimately...

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Privacy and security implications of AI data collection

2 min read

Privacy and security implications of AI data collection

Welcome to 2023, a year full of technological advancements! Artificial intelligence (AI) has been at the forefront of innovation so far this year,...

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