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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Feb 11, 2021 12:20:52 PM
How to optimize the operation of a hotel.

A challenge that all companies face is how to operate in the middle of a sea of systems and platforms for the management of their organizations, of course the hotel...

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Feb 11, 2021 11:40:44 AM
5 good practices in your Loyalty strategy

Customer loyalty programs are at their core, mechanisms used to alter the behavior of specific customers. However, the behaviors that brands want from their...

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Feb 11, 2021 11:19:54 AM
What is a loyalty program?

In most stores and businesses, it is much more expensive (up to 5 times more expensive) to get new customers than to sell to customers who already know and have...

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Feb 11, 2021 10:36:13 AM
Types of Loyalty Programs

There is no single solution for all types of businesses, ever. For this reason, today that we will talk about loyalty programs, we are going to talk about 6...

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Feb 11, 2021 10:24:41 AM
Hotel management in the new normal

Hospitality is perhaps one of the industries that was most affected by the pandemic, since people stopped traveling and the borders of most countries were closed,...

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Feb 11, 2021 10:09:18 AM
Own, paid and earned advertising: choose your best tactic

When deciding on the best channel to communicate with your potential prospects, you must consider many factors that may intervene in your message, which can affect...

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Feb 11, 2021 9:44:23 AM
In times of recession never stop investing in advertising

No one knows exactly how or when it will arrive, but the truth is that the economic crisis could knock on the doors of a weakened economy like ours, with a growing...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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