Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
In a world dominated by a hunger for novelty and trends, innovation has become something of a Holy Grail for companies and brands. Everyone wants to be the...
We already know what an ecommerce is, now let's see what functionalities and actions a software must fulfill to be considered an eCommerce.
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be competitive and...
In the digital era in which we live, technology has become the mainstay of many companies and industries, promising innovations and solutions to problems that...
Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business relationships....
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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