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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 27, 2021 10:50:36 AM
14 marketing tips for Black Friday and Cyber Monday

For years, events like Black Friday and Cyber Monday meant huge crowds of people, endless queues around the block and unbeatable deals. Nowadays, however, these two...

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Oct 21, 2021 11:31:58 AM
Introduction to Design Thinking

Do you know what the world's largest media and entertainment conglomerate, aka Disney, digital accommodation platform Airbnb, management systems giant SAP and...

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Oct 19, 2021 1:21:35 PM
What is a marketplace and how does it differ from a b2b eCommerce?

The shift to online shopping has not been a gradual one, companies that had not even thought about having an eCommerce or that still saw the idea as a distant one...

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Oct 5, 2021 9:13:31 AM
5 tips to sell on Amazon

Amazon, Inc. is one of the world's largest retailers of e-commerce and cloud computing services at all levels. Their motto is: From A to Z, which translates to...

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Sep 30, 2021 12:00:56 PM
How does the Value Proposition Canvas impact the customer experience?

Let's first talk about the value proposition, what is that?

Simply put, the value proposition of your business is that "something" for which a potential customer...

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Sep 30, 2021 11:40:48 AM
Inventory loading challenges in eCommerce

Your blog post content herHaving an online shop is no longer an option for retail businesses. COVID-19 accelerated a process that was already happening before the...

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Sep 23, 2021 11:39:56 AM
Definitive guide: How to fill in the Value Proposition Canvas?

What is a business without customers? A failed project. Having a competitive advantage gives companies a unique value, which allows them to stand out in today's...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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