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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 18, 2023 1:26:12 PM
Innovation? Please come back when you have something more original

In a world dominated by a hunger for novelty and trends, innovation has become something of a Holy Grail for companies and brands. Everyone wants to be the...

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Oct 18, 2023 11:30:31 AM
What are the main functions of an ecommerce?

We already know what an ecommerce is, now let's see what functionalities and actions a software must fulfill to be considered an eCommerce.

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Oct 18, 2023 10:27:44 AM
Discover the benefits of CRM (Customer Relationship Management)
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how can companies not...
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Oct 18, 2023 10:04:24 AM
What is Customer Relationship Management (CRM)?

Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be competitive and...

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Oct 12, 2023 3:45:01 PM
Why should strategy precede technology?

In the digital era in which we live, technology has become the mainstay of many companies and industries, promising innovations and solutions to problems that...

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Oct 5, 2023 11:43:17 AM
How to implement a CRM platform?

Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business relationships....

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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