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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Jul 9, 2021 4:11:57 PM
The best way to measure and improve your processes

Imagine you have a cake factory, you already have a defined brand, and your customers buy from you expecting to receive a product of the same size, with the same...

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Jul 9, 2021 2:11:16 PM
What is HubSpot and why is the best CRM for your company?

Setting up and establishing a business has never been simpler, but growing a business is the real challenge. Where once short-sighted strategies were successful,...

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Jul 9, 2021 12:12:24 PM
The tool to become an expert in improving your customer experience

When we talk about a business, we owe most of our success to our customers, so it is important to retain those who are already yours and win over your competitors....

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Jul 9, 2021 10:57:58 AM
What is inbound marketing and how to apply it successfully in 2021?

The way of consumption nowadays is through personal or business purchasing decisions, the customer likes to be always in control. This is where Inbound Marketing...

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Jul 9, 2021 10:49:18 AM
CRM: The ideal platform for customer management

From the first year of operation of any company, one of the main challenges in its day to day is the management of the relationship with its customers. Throughout...

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Jul 5, 2021 1:37:01 PM
Business Model Canvas: Osterwalder-Pigneur and alternatives

If you have ever searched for "Business Model Canvas" on the internet, I assure you that the first results referred to Strategyzer, Alex Osterwalder and Yves...

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Jul 5, 2021 10:56:42 AM
Customer Journey: service trends and challenges

Customer Journey in services 

The world of marketing and sales is dynamic, trends and challenges change constantly and unexpectedly, accelerating technology...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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