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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 23, 2019 7:37:56 AM
10 Signs that it is time to update your business model

In simple words, a business model is the way in which a company creates, delivers, and captures market value. There are different tools to study business models but...

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Sep 20, 2019 11:10:55 AM
Why Magento Commerce is the best option to create your online store

In the market, there are many options you can use to create an online store. You must know very well what your challenges and needs are, as this will facilitate the...

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Sep 20, 2019 9:47:37 AM
3 Reasons Why sales do not grow in an eCommerce

You decided to open an online store and had your first experiences with this strategy, but do you feel that you have fallen short of the expectation you had? It is...

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Aug 14, 2019 7:34:43 AM
8 Benefits of an Omnichannel CRM for Your Business

Customer experience in companies is undergoing big changes. The use of mobile devices, e-commerce, social networks and the explosion of data, is enabling an...

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Jul 29, 2019 10:42:35 AM
What is a Business Process?

Nowadays there seems to be a lot of confusion regarding business processes since the term is widely used and heard, but many are not well aware of what it is. In...

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Jul 26, 2019 9:54:46 AM
What is the Value Proposition Canvas and What is it For?

Alexander Osterwalder (creator of the business models Canvas) developed a tool that facilitates the design of the value proposition focused on customers and their...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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