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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 26, 2023 10:04:18 AM
How to maximize customer lifetime value in sales and marketing?

What can keep a customer coming back again and again, even when there are seemingly endless options in the marketplace? How can you secure not just a purchase, but...

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Oct 24, 2023 11:44:50 AM
Why is CRM an essential tool for the future?

Standing out among your competition is what will allow you to sustain your business over the years.

In a highly competitive business environment, where acquiring...

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Oct 24, 2023 9:18:14 AM
10 Tips before implementing a CRM Platform
Customer Relationship Management, or CRM, is a strategy and a set of technologies designed to manage and enhance customer relationships. In general, CRM is about...
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Oct 20, 2023 9:03:54 AM
6 Key processes that a CRM must automate

We are no longer in an economy of products, we are in an economy of experiences, increasingly accelerated by a digital and technological revolution, where...

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Oct 19, 2023 2:36:29 PM
CRM Platforms: How to choose the one that best fits your needs

Did you know that 86% of consumers are willing to pay more for an exceptional customer experience (Source: Customer Experience Study, 2020). This simple fact...

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Oct 19, 2023 9:09:21 AM
Best Customer Relationship Management Platforms

Customer relationship management (CRM) systems play a crucial role in enabling companies to manage their interactions with both customers and prospects. From sales...

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Oct 18, 2023 10:27:44 AM
Discover the benefits of CRM (Customer Relationship Management)
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how can companies not...
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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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