Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be competitive and...
Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business relationships....
Social Media and sales go hand in hand; all it takes is logging into Facebook or Instagram to see product and service offers. These platforms play a fundamental...
Personalization in Customer Relationship Management (CRM) is a key strategy in the digital era in which we find ourselves to improve the relationship between a...
Have you ever wondered how large companies manage to deliver personalized experiences to their customers, even when there are millions of them? A few years ago this...
Imagine you are a small businessman, in this particular case a un CRM would be in your head, you probably already know that Susana prefers products of a certain...
Customer segmentation is a key strategy for offering personalized and effective customer experiences. The HubSpot platform allows you to implement effective...
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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