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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

CRM (6)

What is HubSpot Service Hub and, what are its tools?

4 min read

What is HubSpot Service Hub and, what are its tools?

Discover HubSpot's service module, tools, how they automate the service team and improve the customer experience.

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HubSpot feedback surveys

5 min read

What are HubSpot feedback surveys, and what is their purpose?

Find out what HubSpot surveys are, what they are for, the types of surveys you can develop within the CRM and how they bring value to the customer.

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What are HubSpot Payments, and how are they used?

3 min read

What are HubSpot Payments, and how are they used?

Find out what HubSpot Payments are, how you must use them, and how it helps your business facilitate the customer checkout experience.

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How to adapt your company's business rules within HubSpot?

3 min read

How to adapt your company's business rules within HubSpot?

Discover how to adapt business rules for sales and service teams within HubSpot. How to automate business and ticket tracking.

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Email marketing campaign with Marketo

2 min read

Email marketing campaign with Marketo

Nowadays, most people know what an email is! And a survey conducted by HubSpot confirms it, 91% of consumers use email, either for work, education,...

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What are HubSpot playbooks, and what are their methods of use?

4 min read

What is HubSpot playbooks, and what are their methods of use?

Find out what HubSpot playbooks are, how to use them and why they are indispensable guides for your company sales teams.

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 Optimization of campaigns through personalized emails

3 min read

Marketo: Optimization of campaigns through personalized emails

Regardless of your marketing strategy, creating A/B tests, which consist of testing two scenarios and seeing which one gets better results with your...

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Automation of payment management through Workflows

3 min read

Automation of payment management through Workflows

Can a CRM be used in administrative or back-office processes, which are normally ERP's?

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Advantages of Marketo

3 min read

Main Advantages of Marketo

Marketo is a software that encompasses a collection of tools that help the user to implement different strategies for their company, such as inbound,...

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