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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

CRM (7)

What are HubSpot Chatflows and how do they improve lead management?

2 min read

How to create chats and chatbots in HubSpot

Learn how to create chatbots and live chats within HubSpot, how they empower the sales team's lead management and improve the customer experience.

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Marketo Engage main features and when to use it

2 min read

Marketo Engage main features and when to use it

Remember Adobe's Engagement Platform? It's now called Marketo Engage.

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What is Marketo and what is it for

2 min read

What is Marketo and what is it for?

Considered one of the leading software by prestigious analysts such as Gartner and Forrester, Marketo aims to provide businesses of all types and...

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workflow strategy helps you improve your campaign

3 min read

How does a workflow strategy help you improve your campaign?

The pandemic came to checkmate many companies that only handled their products in physical stores. As the months went by, we saw more companies start...

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Sequence on HubSpot

4 min read

How to create a follow-up sequence on HubSpot?

Following up with customers often becomes a tedious task, and many companies today suffer from this problem. It affects the performance of the sales...

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Automation Module

3 min read

How to automate business processes with HubSpot Workflows and Sequence

Discover why an automation module is indispensable for your company, how it optimizes business processes and customer experience.

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Workflow

4 min read

Create a Workflow step by step in HubSpot

Find out how to create Workflows step by step within HubSpot, how to set them up, types of workflows, and how they help companies automate processes.

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CRM user

2 min read

Main HubSpot CRM features

The use of CRM; how these platforms can bring agility, efficiency and control to your processes.

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Service Portal and a CRM

3 min read

Automate your service platform with a service portal and a CRM

As a result of the commercial and social constraints applied to address the health emergency, the need to move from a face-to-face to a digital...

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