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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
May 26, 2022 4:20:16 PM
How to improve the Customer Experience?

Focusing attention on customers' activities and how they perform them makes it easier to find the key to redesigning processes that promise better service. When we...

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May 13, 2022 3:45:07 PM
How to be successful in Customer Experience design

It is no secret that a company's most important resource is its customers; the business's success depends on them, which is why the concept of customer experience...

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May 12, 2022 4:56:00 PM
The power of Customer Experience Design

Have you ever had at least one lousy purchase in your life, not because what you buy is not of quality, but because of the experience during the process? For...

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Apr 18, 2022 12:41:36 PM
Importance of customer experience design (CX)

In today's highly competitive market, people have a variety of brands or entities to turn to when they need a product or service. For a company to stand out and...

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Apr 18, 2022 10:00:49 AM
One Buyer Persona to rule them all (CX)

Have you ever wondered how do I win customers over my competitors in addition to incorporating good marketing practices?

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Apr 13, 2022 7:49:53 PM
Art and science in Design Thinking

Design is an important element for all companies. It is related to aesthetic as well as technical and strategic aspects, since it does not remain only in the...

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Apr 13, 2022 7:16:59 PM
CX Design in less than 700 words

Customer Experience (CX) refers to customer experiences with a particular brand. That is, it focuses on the touchpoints that exist before, during and after the...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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