Focusing attention on customers' activities and how they perform them makes it easier to find the key to redesigning processes that promise better service. When we...
It is no secret that a company's most important resource is its customers; the business's success depends on them, which is why the concept of customer experience...
Have you ever had at least one lousy purchase in your life, not because what you buy is not of quality, but because of the experience during the process? For...
In today's highly competitive market, people have a variety of brands or entities to turn to when they need a product or service. For a company to stand out and...
Have you ever wondered how do I win customers over my competitors in addition to incorporating good marketing practices?
Design is an important element for all companies. It is related to aesthetic as well as technical and strategic aspects, since it does not remain only in the...
Customer Experience (CX) refers to customer experiences with a particular brand. That is, it focuses on the touchpoints that exist before, during and after the...
