By focusing on the customer experience, companies generate greater loyalty from their buyers, grow their brand presence and, therefore, their revenue, reduce their...
Currently, the digital world has captured both people in general and companies. At this time, many people visit websites to purchase products, hire services, and...
When we talk about functions, procedures, and business processes, we notice an important difference: the order. A function can be a process (such as generating a...
Businesses are characterized by offering clients a product or service and engaging more with them. Still, the part after using the product or experience with the...
If you have read "The Little Prince" by Antoine de Saint-Exupéry, you will be able to answer the question: Why did the Little Prince leave his planet? If not, you...
In the new commercial dynamics, sales processes have had to adapt to the demands of digital users. The change has dramatically influenced consumer habits and the...
According to Gartner, when deciding where to shop, 64% of people consider the quality of the customer experience more important than price.
