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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Nov 9, 2023 11:21:31 AM
Systematization and automation: a successful digital transformation

In an environment where technology plays an increasingly significant role, digital transformation has established itself as an essential element for companies...

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Oct 31, 2023 1:36:42 PM
Change management in Digital Transformation

Understanding that any Digital Transformation initiative in an organization, whatever its line of business, is the result of a "new purpose" to be achieved; and...

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Oct 19, 2023 11:17:32 AM
No time to lead? Then prepare to fail

Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical and...

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May 30, 2023 3:22:00 PM
Artificial intelligence in web design and redesign

You have asked. Is my business maximizing its digital potential?

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May 30, 2023 1:00:55 PM
Digitalization of Processes: Keys to Optimizing Your Business

Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?

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Jan 27, 2023 1:23:48 PM
Case study: How does Coca-Cola do it in the digital world?

Coca-Cola is undoubtedly one of the most recognized brands in the world, with a market presence that dates back to its beginnings in 1886 when John Pemberton served...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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