Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
Implementing a new sales model through a B2B eCommerce platform presents many opportunities to increase sales and better retain customers. Why? From a customer...
The sturdiness of a virtual store is not defined by the design and the way the home page looks. As we have seen throughout my last posts, (insert hyperlinks),...
6 steps to increase online sales
Companies have begun to move their business processes from traditional to digital channels. As a particular and key channel, ...
The success of any eCommerce depends on a well-developed strategy that combines business processes, good design, usability, order structure and a methodology to...
One of the most immediate and high impact eCommerce strategies to increase online sales is to optimize the payment process. This can be achieved by understanding...
In the market, there are many options you can use to create an online store. You must know very well what your challenges and needs are, as this will facilitate the...
You decided to open an online store and had your first experiences with this strategy, but do you feel that you have fallen short of the expectation you had? It is...
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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