The 4 most common mistakes when creating your B2B buyer persona
When designing your B2B buyer personas, it's common to make the mistake of not considering key aspects that differentiate them from B2C personas....
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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When designing your B2B buyer personas, it's common to make the mistake of not considering key aspects that differentiate them from B2C personas....
4 min read
Marketing and social media automation within a CRM enables businesses to optimize their strategies, enhance customer interactions, and improve...
7 min read
Customer service has undergone a radical transformation over the past few decades. What started as exclusively human interactions, conducted via...
7 min read
Has your company ever applied a methodology that certifies the performance of your company's overall conversion through marketing channels,...
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If 86% of marketers say their ABM strategies acquire more customers than traditional methods, improving customer lifetime value by reporting up to a...
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What sets organizations apart that thrive and keep customers satisfied amid intense competition? How is sustained growth and prominence achieved?
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According to a survey by Salesforce, 84% of customers consider the customer experience as important as the products and services offered by a company.
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Currently, "understanding" customers goes far beyond demographic data. For this reason, buyer personas and other tools that allow for a better...
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What can keep a customer coming back again and again, even when there are seemingly endless options in the marketplace? How can you secure not just a...
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Have you ever wondered how some websites appear in the top results of Google while others get lost on the subsequent pages? Did you know that 75% of...