4 min read
How, why, and when to implement a loyalty plan!
Have you ever wondered why some companies have loyal and committed customers while others seem to have a constant turnover of new customers?
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
4 min read
Have you ever wondered why some companies have loyal and committed customers while others seem to have a constant turnover of new customers?
5 min read
You've probably asked yourself: What do companies do to achieve successful results through their platforms?
3 min read
A corporation's processes must involve data, steps, statistics, and architectures. For the company to function correctly, this data must be managed....
3 min read
In today's industry, there is much competition in a single sector. Therefore, you must have a better service to succeed and even be better than...
8 min read
Many companies are clear about their promise to their customers; some even know why the client wants them since they maintain good communication with...
2 min read
According to Edward de Bono, confusion is a difficulty associated with thinking; this occurs because we try to do too much simultaneously. Bono also...
3 min read
A value proposition is an essential element in any business plan. It describes what makes our product or service different from the competition and...
8 min read
Banks face barriers to growth, like market instabilities that increase their operating costs and decrease their profits. Meanwhile, the quality of...
3 min read
Does the word delight sound interesting to you? In the customer experience field this word is used to refer to the creation of a positive emotional...