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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
May 10, 2022 2:13:24 PM
Designing with empathy (Design Thinking)

Do you want to design a product or service that works? If you are thinking of using Design Thinking, you should know that a fundamental element that you cannot...

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Apr 27, 2022 3:04:34 PM
Design Thinking: think outside the box

It is easy to say that thinking outside the box allows us to solve complex problems innovatively, but putting it into practice can be a big challenge as we fall...

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Apr 18, 2022 10:00:49 AM
One Buyer Persona to rule them all (CX)

Have you ever wondered how do I win customers over my competitors in addition to incorporating good marketing practices?

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Apr 13, 2022 7:49:53 PM
Art and science in Design Thinking

Design is an important element for all companies. It is related to aesthetic as well as technical and strategic aspects, since it does not remain only in the...

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Feb 21, 2022 10:55:30 AM
Design Thinking Tools

Design Thinking is a methodology, a way of thinking and processing ideas to come up with a innovative solution. In the words of Tim Brown - CEO of IDEO, a global...

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Nov 4, 2021 1:59:54 PM
Generating successful solutions with Design Thinking

Design Thinking is a concept that, as time goes by, is becoming more and more popular and necessary in business. It is a methodology, as well as a way of thinking,...

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Oct 21, 2021 11:31:58 AM
Introduction to Design Thinking

Do you know what the world's largest media and entertainment conglomerate, aka Disney, digital accommodation platform Airbnb, management systems giant SAP and Apple...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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