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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Mar 31, 2021 11:20:51 AM
5 Ways to Increase the Average Bill of Your Customers

There are several ways to measure and increase the sales levels of a store, either online or physical, and one of them is to increase the average amount that my...

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Mar 31, 2021 10:12:16 AM
The Sales Process: The Backbone of a Successful Sales Effort

Rarely was a successful effort in the sales team impromptu. Companies that achieve tangible results offer guidance to their salespeople, and those who follow a...

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Mar 31, 2021 10:02:10 AM
How a Buyer Persona improves the Sales Process

Imagine calling someone who doesn't know about you and you don't know about that person either, but you need to sell them. Does it sound logical to you? Neither do...

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Mar 31, 2021 9:55:04 AM
The ultimate guide to creating a sales process.

To convert any prospect from a lead to a customer, learn how to create a sales process for your team to use and drive sales effectively. In this article we will...

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Mar 29, 2021 1:13:41 PM
How to manage business processes in digital age with a B2B approach?

The most competitive companies place commercial management as the objective of attracting and retaining the customer, placing this at the center of their...

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Mar 29, 2021 1:04:57 PM
How to measure the effectiveness of your Sales Process

If you already have a sales process defined in your company, that is, you know when a customer goes from being a potential customer to a closed customer and your...

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Mar 17, 2021 10:42:30 AM
Customer Journey vs. User Journey: ¿What’s the difference?

In the digital age, more and more terms appear and become common to use, however, they are often used in the wrong way, including the Customer Journey and the User...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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