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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Sep 11, 2020 12:44:08 PM
Price management for all types of business models

As part of the administration of an online store it is possible that, depending on the business model and rules that you want to follow, it is necessary to...

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Sep 10, 2020 3:19:43 PM
Digital Capabilities Improve Sales Team Productivity

The capacities of the sales team are finite by time and availability, in principle a person can be available an average of 8/6, which limits their productivity,...

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Sep 4, 2020 11:00:00 AM
Key eCommerce to improve customer satisfaction and retention

Implementing a new sales model through a B2B eCommerce platform presents many opportunities to increase sales and better retain customers. Why? From a customer...

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Sep 3, 2020 11:00:00 AM
How to set up pricing rules in 4 simple steps

The sturdiness of a virtual store is not defined by the design and the way the home page looks. As we have seen throughout my last posts, (insert hyperlinks),...

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Mar 25, 2020 2:16:00 PM
How to sell more through my eCommerce?

6 steps to increase online sales

Companies have begun to move their business processes from traditional to digital channels. As a particular and key channel, ...

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Mar 25, 2020 1:50:48 PM
8 recommendations before starting your eCommerce project

The success of any eCommerce depends on a well-developed strategy that combines business processes, good design, usability, order structure and a methodology to...

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Mar 25, 2020 12:29:07 PM
4 factors to achieve a better sales conversion in your ecommerce.

One of the most immediate and high impact eCommerce strategies to increase online sales is to optimize the payment process. This can be achieved by understanding...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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