As we mentioned in the previous blog of Basic guide: What is Customer Experience, and how can you apply it to your business?New ways and perspectives have emerged...
It is no secret to anyone that, in this new digital era, businesses have been affected in many ways, both negatively and positively in terms of changes in their...
Think about the last time you had a really good experience: what did...
When marketing managers consider how to build direct and lasting relationships with customers, they often think of CRM and loyalty initiatives as separate...
Consumers have changed their buying habits, and in recent years internet access has played a key role in that change. Before, a TV advert could be enough to make a...
Now is the perfect time to consider the B2B strategy for your business.
There are several ways to measure and increase the sales levels of a store, either online or physical, and one of them is to increase the average amount that my...
