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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Oct 19, 2021 1:21:35 PM
What is a marketplace and how does it differ from a b2b eCommerce?

The shift to online shopping has not been a gradual one, companies that had not even thought about having an eCommerce or that still saw the idea as a distant one...

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Oct 5, 2021 9:13:31 AM
5 tips to sell on Amazon

Amazon, Inc. is one of the world's largest retailers of e-commerce and cloud computing services at all levels. Their motto is: From A to Z, which translates to...

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Sep 30, 2021 12:00:56 PM
How does the Value Proposition Canvas impact the customer experience?

Let's first talk about the value proposition, what is that?

Simply put, the value proposition of your business is that "something" for which a potential customer...

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Sep 30, 2021 11:40:48 AM
Inventory loading challenges in eCommerce

Your blog post content herHaving an online shop is no longer an option for retail businesses. COVID-19 accelerated a process that was already happening before the...

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Sep 23, 2021 11:39:56 AM
Definitive guide: How to fill in the Value Proposition Canvas?

What is a business without customers? A failed project. Having a competitive advantage gives companies a unique value, which allows them to stand out in today's...

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Sep 21, 2021 3:06:40 PM
Introduction to Value Proposition Canvas

What is Value Proposition Canvas?

To explain what Value Proposition Canvas (VPC) is, I think it is important to first mention what Business Model Canvas (BMC) is....

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Sep 15, 2021 2:08:55 PM
Magento 2.4.2: migration guide and version upgrade

eCommerce platforms have become a key component in the commercial architecture of every company, not only for trading (B2C) but also for manufacturing, production...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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