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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Jan 9, 2024 1:38:30 PM
Why a CRM is essential for the commercial development of your company

You have surely heard the term CRM at some point. Today this tool is used by many companies. It is a philosophy of relationship management with customers or...

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Dec 19, 2023 1:29:14 PM
Team Collaboration: Integrating CRM into Your Company

In today's business landscape, where adaptability and operational efficiency are crucial, effective team collaboration stands as the cornerstone of success.

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Dec 13, 2023 11:14:02 AM
How to measure success in CRM implementation

You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.

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Nov 20, 2023 3:15:34 PM
7 Key dimensions when implementing a CRM

A CRM, or Customer Relationship Management, is not just a tool or software; it is a strategic approach to managing a company's interactions with its customers. By...

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Nov 7, 2023 1:07:41 PM
How to drive and revolutionize sales with AI-generated strategies?

In the condensed economic present we live in, companies must learn new strategies that could make them relevant in today's modern industrial markets. Because...

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Oct 26, 2023 10:04:18 AM
How to maximize customer lifetime value in sales and marketing?

What can keep a customer coming back again and again, even when there are seemingly endless options in the marketplace? How can you secure not just a purchase, but...

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Oct 24, 2023 11:44:50 AM
Why is CRM an essential tool for the future?

Standing out among your competition is what will allow you to sustain your business over the years.

In a highly competitive business environment, where acquiring...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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