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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Sep 2, 2021 1:19:28 PM
ABM: The revenue predictability strategy your brand needs

Have you heard of the term "Account-Based Marketing" before, does it sound familiar or not at all? If your answer is no, what you should know is that if your...

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Sep 2, 2021 10:24:05 AM
How and why you should leverage Account-Based Marketing on LinkedIn

I would start by saying, stop thinking about Facebook, it's a mistake to base your digital strategy on this channel and start thinking about LinkedIn, especially if...

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Aug 10, 2021 11:27:38 AM
Automate your service platform with a Service Portal and a CRM

As a result of the commercial and social constraints applied to address the health emergency, the need to move from a face-to-face to a digital service has...

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Aug 5, 2021 10:02:09 AM
Automate your business processes by department with HubSpot

Handling a company's day-to-day activities and managing customer enquiries is often complicated by the sheer number of processes and actions we perform. Of all...

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Jul 30, 2021 1:40:15 PM
Omnichannel CRM: 4 Ways It Impacts Sales Profitability

Every company has many systems and types of information it can collect from its business and/or its customers. It's no secret that the more information a company...

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Jul 27, 2021 2:54:59 PM
eCommerce and CRM, ideal pair to increase the sales of your business

All companies have a common denominator, the challenge of how to sell more, clearly the holy grail of any commercial strategy. 

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Jul 15, 2021 2:58:39 PM
How do cooperatives generate value for their members with a CRM?

At the birth of every cooperative, the objective of improving and facilitating the conditions of its members, through the provision of services, production and/or...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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