Customer loyalty plays a fundamental role in the success and scalability of a company, especially extremely focused on the point-of-sale arm, so in that case we can...
Have you ever thought that the process of your purchase or of any person implies a previous process until you make or carry out the transaction?
Perhaps you may wonder how to start a Customer Journey depending on the steps to follow when it comes to developing our strategy. The truth of the case is that...
The contract with B2B customers is the document that stipulates the conditions under which one party will provide a material good or service to the other in...
Normally, people only show interest in acquiring a product or service when they must satisfy a need and it solves it. In other words, they only pay attention to...
A new year has started. You have wondered what your resolutions are for this year? Research has found that companies that make resolutions are 10 times more likely...
When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because after all, the...
