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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Aug 26, 2021 2:47:30 PM
What is Account Based Marketing?

There are several types of strategies to reach an ideal prospect, but one of the most effective is Account Base Marketing, which focuses on knocking on the right...

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Aug 24, 2021 3:18:12 PM
The tool to help you design better products and services

If you have any knowledge of Business Model Canvas you will know that it is a powerful tool that helps you to structure the backbone of your business, it teaches...

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Aug 17, 2021 5:03:37 PM
Value Proposition Canvas in less than 800 characters

You have probably heard many times the name of this famous canvas to analyse your value proposition from the customer's point of view. Still, you ask yourself: What...

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Aug 17, 2021 4:30:56 PM
Value Proposition Canvas: A gift for success

If you have ever googled "business model", "value proposition" or similar terms, you will have come across Strategyzer. Strategyzer is a strategy and operations...

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Aug 12, 2021 4:41:09 PM
Why generate a digital value proposition?

Customers are no longer 100% concerned about price when buying. There is a belief that there are still markets where price is the only way to compete and the lowest...

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Aug 10, 2021 12:02:13 PM
eCommerce the mistake of opening an online grocery store

Digital transformation is something that has been talked about in recent years, it is the adoption of new technologies in the different areas of a company to change...

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Aug 10, 2021 11:27:38 AM
Automate your service platform with a Service Portal and a CRM

As a result of the commercial and social constraints applied to address the health emergency, the need to move from a face-to-face to a digital service has...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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