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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Dec 20, 2023 11:40:55 AM
Data, Sales, and Technology: Empowering Commercial Teams

In the current digital era, data has become the most valuable asset for companies. Its ability to transform sales teams and enhance performance has reached an...

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Dec 19, 2023 1:29:14 PM
Team Collaboration: Integrating CRM into Your Company

In today's business landscape, where adaptability and operational efficiency are crucial, effective team collaboration stands as the cornerstone of success.

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Dec 19, 2023 11:40:57 AM
Why do an onboarding process before implementing a software?

Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM software.

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Dec 15, 2023 8:27:55 AM
Sales in Challenging Times: Online Sales Strategies

Sales strategies are fundamental to the growth and profitability of a company. In a changing environment where digital transformation constantly redefines...

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Dec 13, 2023 11:14:02 AM
How to measure success in CRM implementation

You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.

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Dec 12, 2023 4:59:11 PM
SaaS: A comprehensive guide to software as a service.

SaaS, or its translation "Software as a Service," is a software delivery model where applications are provided to users over the internet. Instead of purchasing and...

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Dec 12, 2023 4:20:57 PM
What is Tech Stack? +10 examples from top brands

In the exciting world of technology, the term "Tech Stack" has become a fundamental element in software development. But, what does it really mean? In this blog, we...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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