Customer Experience Insights

4 min read

CRM for Hospitality: 3 Reasons why your hotel needs a CRM

Fernando Hidalgo | Jul 15, 2021

Let me start with a question: what would happen to the data and information of your hotel's potential clients if social media platforms such as Facebook or Instagram were to close down, and if platforms such as Trivago, TripAdvisor or Booking were...

CRM

5 min read

Increase sales at your hotel with 5 Disney Secrets

Fernando Hidalgo | Jun 15, 2021

It's no secret that Disney is one of the most famous, profitable, and beloved brands in the world, selling millions of dollars a year. Its movies,...

5 min read

What Is Customer Experience and What Is It For?

Fernando Hidalgo | May 18, 2021

What is Customer Experience (CX)? What is it for? Customer Experience vs Customer Service Think about the last time you had a really good experience:...

Fernando Hidalgo

CRM for Hospitality: 3 Reasons why your hotel needs a CRM

Increase sales at your hotel with 5 Disney Secrets

What Is Customer Experience and What Is It For?

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