3 min read
Sofía Lizano | Oct 20, 2023
The Customer Journey is the customer's journey from the first contact with the company until he/she makes the purchase and uses the after-sales services.
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Did you know that 84% of design projects fail due to a lack of understanding of users' real needs? Design thinking is a methodology that seeks to...
2 min read
As a general concept, customer experience refers to the opinions and/or perceptions a customer has about a brand or company based on one or multiple...
