Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
In a highly competitive and ever-evolving market, a company's ability to capture value is fundamental to its long-term success. Effective business strategies are...
Sales and marketing management is a vital area for the success of any company. In a world where competition is intense and consumers are more demanding than ever,...
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be competitive and...
Personalization in Customer Relationship Management (CRM) is a key strategy in the digital era in which we find ourselves to improve the relationship between a...
How can an experience mark our history? Millions of people in their childhood, have invented a world by playing with one or more Barbies, their family has been...
In the current digital world, user experience (UX) design plays a fundamental role in creating successful websites. By focusing on the needs and expectations of...
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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