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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Jan 17, 2023 2:06:56 PM
What is happening with the User Experience in Retail?

Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the final product at...

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Jan 12, 2023 3:46:00 PM
UX: a lever that drives the entire sales cycle

What is UX?User Experience is the design that is in charge of improving the usability of a product, service, or system, that is, its efficiency, effectiveness, and...

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Nov 7, 2022 3:49:25 PM
Lead Scoring application guide

One of the most critical aspects for a company is the management of its customers and how to determine if they are potential customers or not in order to create...

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Sep 26, 2022 11:30:58 AM
How to create better experiences with your Omnichannel strategy?

With the increase in technological devices and applications, it is becoming increasingly difficult for a company to manage a single element where it distributes its...

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Aug 31, 2022 9:56:37 AM
Google Analytics: how and why it is important in UX

Currently, the digital world has captured both people in general and companies. At this time, many people visit websites to purchase products, hire services, and...

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Aug 22, 2022 1:42:16 PM
Definition of Customer Experience in 2022

Businesses are characterized by offering clients a product or service and engaging more with them. Still, the part after using the product or experience with the...

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Aug 16, 2022 3:45:38 PM
UX Design vs. UI Design
Digitalization has taken a fundamental part in the world. It is no longer customary to work without electricity and internet, many companies are global and even...
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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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