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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Aug 12, 2021 4:41:09 PM
Why generate a digital value proposition?

Customers are no longer 100% concerned about price when buying. There is a belief that there are still markets where price is the only way to compete and the lowest...

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Jul 30, 2021 1:40:15 PM
Omnichannel CRM: 4 ways it impacts sales profitability

Every company has many systems and types of information it can collect from its business and/or its customers. It's no secret that the more information a company...

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Jul 19, 2021 10:04:02 AM
Infographic: Shopping Tools

What are Shopping Tools?

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Jun 14, 2021 3:37:30 PM
The infinity stones of sales behind Disney Store

We all enjoy and admire the great work that Disney does year after year when it comes to continue producing movies and series that truly captivate a large part of...

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May 17, 2021 3:53:11 PM
4 Ways CRM supports loyalty strategy

When marketing managers consider how to build direct and lasting relationships with customers, they often think of CRM and loyalty initiatives as separate...

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Mar 31, 2021 11:20:51 AM
5 Ways to Increase the Average Bill of Your Customers

There are several ways to measure and increase the sales levels of a store, either online or physical, and one of them is to increase the average amount that my...

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Feb 11, 2021 12:30:50 PM
Ways to Use Customer Service to Build Loyalty

When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because after all, the...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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