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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Feb 11, 2021 12:30:50 PM
Ways to Use Customer Service to Build Loyalty

When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because after all, the...

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Feb 11, 2021 11:40:44 AM
5 good practices in your Loyalty strategy

Customer loyalty programs are at their core, mechanisms used to alter the behavior of specific customers. However, the behaviors that brands want from their...

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Feb 11, 2021 11:19:54 AM
What is a loyalty program?

In most stores and businesses, it is much more expensive (up to 5 times more expensive) to get new customers than to sell to customers who already know and have...

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Feb 11, 2021 10:36:13 AM
Types of Loyalty Programs

There is no single solution for all types of businesses, ever. For this reason, today that we will talk about loyalty programs, we are going to talk about 6...

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Nov 24, 2020 12:14:44 PM
6 Key Integrations in your eCommerce

In a reality as technological as the one we are living in, the level of automation and efficiency that can be achieved in an eCommerce depends on ourselves. In the...

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Nov 24, 2020 11:14:13 AM
3 Key Tools to Achieve a Healthy Digital Transformation

In these times when the entire planet is locked up in their homes and the amount of helpful content for your company has tripled, I am almost certain that there is...

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Nov 24, 2020 10:50:47 AM
5 Marketing Tools that every eCommerce should have

Lately the eCommerce concept has become one of the most resonated within the sales planning of a company. In an abrupt and almost obligatory way, managers have...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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