Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
The use of CRM; how these platforms can bring agility, efficiency and control to your processes.
As a result of the commercial and social constraints applied to address the health emergency, the need to move from a face-to-face to a digital service has...
Every company has many systems and types of information it can collect from its business and/or its customers. It's no secret that the more information a company...
All companies have a common denominator, the challenge of how to sell more, clearly the holy grail of any commercial strategy.
When implementing a new software or tool for the company, we always want it to be done in the most optimal way and to make the most of everything it has to offer....
At the birth of every cooperative, the objective of improving and facilitating the conditions of its members, through the provision of services, production and/or...
Let me start with a question: what would happen to the data and information of your hotel's potential clients if social media platforms such as Facebook or...
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
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