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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Aug 14, 2019 7:34:43 AM
8 Benefits of an omnichannel CRM for your business

Customer experience in companies is undergoing big changes. The use of mobile devices, e-commerce, social networks and the explosion of data, is enabling an...

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Jul 19, 2019 11:21:09 AM
What is eCommerce?

Electronic commerce, also known as E-Commerce or Internet commerce, refers to the purchase and sale of goods or services over the Internet, and the transfer of...

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Jul 15, 2019 11:27:14 AM
4 reasons why you are not achieving your sales goals

In many companies, more often than we'd like, the results of the sales are not as expected. This causes great frustration, concern and anguish, not only for the...

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Jul 15, 2019 10:50:21 AM
Benefits and Challenges of Big Data Projects

Big Data is a term used to describe the growing volume, speed, variety, variability, and complexity of huge blocks of information that also grow exponentially...

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Jul 15, 2019 10:22:09 AM
What is Big Data and What is it For?

The term “big data” is used to describe large amount of data which can be either structured (information commonly found in most databases that are often displayed...

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Jul 15, 2019 9:42:38 AM
What is a CRM and what is it for?

A Customer Relationship Management (CRM) system helps companies comprehensively manage customer relationships and customer data, usually guided by 3 major business...

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Jul 15, 2019 8:52:55 AM
10 tips to Succeed with your Retail eCommerce

The success of a Retail eCommerce can be difficult to achieve because there is a lot of competition, purchasing decisions are based on emotions, and perhaps it is...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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