A Customer Relationship Management or CRM is an essential tool for companies that want to maintain and enhance their relationships with customers. To make the most...
Imagine you are a small businessman, in this particular case a un CRM would be in your head, you probably already know that Susana prefers products of a certain...
E-commerce, also known as electronic commerce, is the buying and selling of products or services online
Have you ever considered the importance of customer experience and loyalty for the future of your business? It may seem like an exaggeration, but it's a reality...
How can an experience mark our history? Millions of people in their childhood, have invented a world by playing with one or more Barbies, their family has been...
As a general concept, customer experience refers to the opinions and/or perceptions a customer has about a brand or company based on one or multiple interactions...
