Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Jul 28, 2022 1:55:56 PM
Essential cybersecurity for your store in Adobe Commerce

Next, we will see some basic measures that can apply to improve the security of our online store.For some of these, you will be able to apply them yourself, and in...

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Jul 27, 2022 4:36:31 PM
What is User Experience (UX), and what is it for?

User Experience is the different perceptions and responses a person has when using a product, system, or service. There are many people in the world. For one...

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Jul 21, 2022 3:23:42 PM
What is Content Marketing, and how will it evolve in the next decade?

Content Marketing is currently used to communicate different messages in different circumstances for the benefit of companies or even individuals. It changes as...

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Jul 13, 2022 12:06:00 PM
What is the Buyer Persona for, and how can I create one?

When we are in our workday, we tend to get consumed by the operational and put aside what is essential for what is urgent. We're determined to take care of as many...

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Jul 13, 2022 11:40:10 AM
Buyer Persona in the Retail Industry

As part of a team in the organization, we have to face different challenges our customers present to us: how can we help them with their pain? How can we ease their...

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Jul 13, 2022 11:10:08 AM
The truth behind Buyer Personas

If you have read "The Little Prince" by Antoine de Saint-Exupéry, you will be able to answer the question: Why did the Little Prince leave his planet? If not, you...

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Jul 13, 2022 10:59:33 AM
How to create business rules for sales and service teams with HubSpot?

Learn how to create business rules for sales and service with HubSpot and discover how this helps you follow up on opportunities.

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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Customer Experience is not a product, it is an Experience
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