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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

How to optimize my cost structure from a B2B approach

3 min read

How to optimize my cost structure from a B2B approach

The optimization of the cost structure is not simply making cuts, but on the contrary, it is looking for a way to do more things, but spending less, to achieve this you must optimize costs by reviewing all the processes of your company: financial,...

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Characteristics of a B2B eCommerce that will allow me to reduce costs

5 min read

Characteristics of a B2B eCommerce that will allow me to reduce costs

One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service,...

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5 Marketing Tools that every eCommerce should have

3 min read

5 Marketing Tools that every eCommerce should have

Lately the eCommerce concept has become one of the most resonated within the sales planning of a company. In an abrupt and almost obligatory way,...

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Improving the buyer experience translates into real business value

3 min read

Improving the buyer experience translates into real business value

At the current conjuncture, companies that are reluctant to integrate e-commerce as a part of their sales channels are harming themselves.

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It is time to start the digital transformation of your hotel

2 min read

It is time to start the digital transformation of your hotel

Given the situation currently facing the entire productive sector, but particularly the hotel industry worldwide, it is necessary to carry out the...

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Create your own infographic with these simple steps

2 min read

Create your own infographic with these simple steps

Have you ever wondered why is it that an infographic catches your attention?

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It's not Marketing and Sales; it's Revenue

2 min read

It's not Marketing and Sales; it's Revenue

A few days ago I wrote a blog about the importance of Marketing and Sales, today in the midst of this difficult situation the entire private sector...

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UX Design and Usability in Web Forms

5 min read

UX Design and Usability in Web Forms

When a person enters your website, they have a specific objective, be it to obtain information, resources, buy a product, among others. Most of the...

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How to be a better B2B seller on social networks?

3 min read

How to be a better B2B seller on social networks?

The exchange of supplies between companies is very common, since they provide what is necessary for the generation of products, such as raw materials...

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