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Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Nov 4, 2022 2:43:48 PM
3 workflows you can implement in your business

Have you heard about workflows and how they can be implemented to grow your business?

Automations through HubSpot's workflows will allow you to increase sales by up...

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Nov 2, 2022 1:38:28 PM
Design Thinking & Customer Experience Design

Nowadays, it has become a necessity to understand what are the objectives and problems faced by customers. Based on this, strategic decisions must be made to shape...

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Nov 2, 2022 12:52:18 PM
Business Model Canvas: a new way to understand your customers

Business Model Canvas is a strategic tool that assists teams in creating a business model or for those that wish to have a guide that analyzes or refocuses the...

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Oct 18, 2022 1:53:09 PM
Omnichannel in your marketing strategy

Nowadays, it is necessary that our marketing strategies cover different channels to communicate with our buyer personas or prospects. But, do we know how to do it?...

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Sep 26, 2022 11:30:58 AM
How to create better experiences with your Omnichannel strategy?

With the increase in technological devices and applications, it is becoming increasingly difficult for a company to manage a single element where it distributes its...

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Sep 26, 2022 10:48:27 AM
Retail, Christmas Season and Omnichannel Strategy

The end of the year holidays are times that brings with them a big boost in consumption, and as a consequence of this, most retail companies prepare offers,...

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Sep 22, 2022 12:06:39 PM
5 relevant aspects that make up a Customer Journey

Today, organizations are looking for the best channels to communicate with their customers or approach potential customers, establish solid relationships,...

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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