<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=262721675103356&amp;ev=PageView&amp;noscript=1">

Customer Experience Insights

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience  Insights
Mar 31, 2021 9:55:04 AM
The ultimate guide to creating a sales process.

To convert any prospect from a lead to a customer, learn how to create a sales process for your team to use and drive sales effectively. In this article we will...

Read More
Mar 29, 2021 1:13:41 PM
How to manage business processes in digital age with a B2B approach?

The most competitive companies place commercial management as the objective of attracting and retaining the customer, placing this at the center of their...

Read More
Mar 29, 2021 1:04:57 PM
How to measure the effectiveness of your Sales Process

If you already have a sales process defined in your company, that is, you know when a customer goes from being a potential customer to a closed customer and your...

Read More
Mar 17, 2021 10:42:30 AM
Customer Journey vs. User Journey: ¿What’s the difference?

In the digital age, more and more terms appear and become common to use, however, they are often used in the wrong way, including the Customer Journey and the User...

Read More
Mar 17, 2021 10:31:22 AM
Infographic: Key Data and Indicators on issues to customer Loyalty

Customer loyalty plays a fundamental role in the success and scalability of a company, especially extremely focused on the point-of-sale arm, so in that case we can...

Read More
Mar 1, 2021 10:36:14 AM
Customer Journey Map: What it is and how to create one?

Have you ever thought that the process of your purchase or of any person implies a previous process until you make or carry out the transaction? 

Read More
Mar 1, 2021 9:35:47 AM
How to optimize your content strategy with the Customer Journey

Perhaps you may wonder how to start a Customer Journey depending on the steps to follow when it comes to developing our strategy. The truth of the case is that...

Read More

About this blog

Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Subscribe today

For weekly special offers and new updates!

Recent Posts

Posts by Topic

fondoD-1
fondoD-1
Improve_your_CX
Customer Experience is not a product, it is an Experience
IMPROVE YOUR CX

Subscribe today

For weekly special offers and new updates!

Subscribe today

For weekly special offers and new updates!