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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Benefits of planning your marketing campaigns in HubSpot

Benefits of planning your marketing campaigns in HubSpot

How do you plan your marketing campaigns? Planning starts with defining a seasonal discount, a publication calendar, a brief and creative designs to highlight your campaign. That's all good, but would you know how to properly manage your campaign to...

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Value stream map: transforming the customer experience

3 min read

Value stream map: transforming the customer experience

As companies grow and adapt to market demand, they must create strategies that impact the efficiency of business processes and the quality of...

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Six dimensions to understand customer experience

5 min read

Six dimensions to understand customer experience

It is common to see that companies leave the customer experience in the hands of areas such as marketing and service. However, this is an integral...

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Customer Experience in 2023

2 min read

Customer Experience in 2023

In today's digital age, customer experience is increasingly important. Consumers have more choices and can easily share their experiences online....

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Suzuki Success Story: Implementation of Inbound Methodology

4 min read

Suzuki Success Story: Implementation of Inbound Methodology

Through Suzuki's success story, learn how this giant of the automotive manufacturing industry accelerated its growth in sales and traffic to its...

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What are soft skills and why are they important?

3 min read

What are soft skills and why are they important?

Indeed, when talking to clients, the technical knowledge acquired or acquired in computer programs, languages, and other areas are essential so that...

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implementation in Adobe Commerce

4 min read

Value and implementation of sites, stores and views in Adobe Commerce

Through this blog we will learn how to implement and know the importance of a great feature that Magento gives us, which allows us to have different...

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Importance of the data management service today and its implications.

3 min read

Importance of the data management service today and its implications.

A corporation's processes must involve data, steps, statistics, and architectures. For the company to function correctly, this data must be managed....

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Importance of Process Automation in each Industry

3 min read

Importance of Process Automation in each Industry

In today's industry, there is much competition in a single sector. Therefore, you must have a better service to succeed and even be better than...

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