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Bryan Sanabria | Jan 18, 2023
Does the word delight sound interesting to you? In the customer experience field this word is used to refer to the creation of a positive emotional reaction by exceeding customer expectations.
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Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the...
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You may have heard about the era of social marketing. If you haven't, I invite you to read on and learn how CASIO UK made it part of its marketing...
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Discover how to achieve excellence in CXM practices and strategies in your company. Adopt innovative initiatives that will benefit your customer...
1 min read
Inbound marketing, despite its expansion, is a relatively new methodology. This way of selling without selling is the most effective way to respond...
4 min read
What is UX? User Experience is the design that is in charge of improving the usability of a product, service, or system, that is, its efficiency,...
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The industry is a segment, in many cases complex, with many players and also very diversified in the types of B2B businesses that are handled.
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We face challenges that test our creativity and ingenuity every day, so we must generate ideas to address various challenges. However, only some of...
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By 2022, according to Insider Intelligence in its global e-commerce forecast, "retail sales will grow 5% year-on-year to more than $27.33 trillion."...
